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Quality of service to customers, well-being of employees and the efficiency of the organisation depend on capacity to commit teams to continuous improvement.
Continuous improvement (Kaizen) is the systematic and regular search for solutions to improve response to customers, simplify processes to make them more effective and reliable.
For that, teams need to work together, in regular operating routines to manage their performance and solve their problems.
We train and coach your managers, we train your teams and provide the necessary monitoring so that continuous improvement may develop and Lean transformation may be implemented.
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